The Translator’s Studio Privacy and Cookie Policy

This privacy and cookie policy explains how we process your personal data. It also explains how we use cookies.

Website details

Owner of the website www.translatorstudio.co.uk: Gwenydd Jones.

Contact: info@translatorstudio.co.uk; +34 672 26 51 78; c/Miguel Delibes 4, Conil de la Frontera, 11140, Cádiz, Spain.

Data controller: Gwenydd Jones.

General policy on personal data processing

We will endeavour to comply with the General Data Protection Regulation (GDPR) by processing your data lawfully, fairly and transparently. Below, you can read about the different scenarios in which we may process your data, how we process it, the reason why, possible recipients and how long we keep your data for.

Customers and people who contact us through our website/email

We will process your data to pursue our legitimate interests of dealing with your queries and requests, providing information, producing a quotation/making an offer and following up on it, performing our services and invoicing/charging.

We keep data on file for 10 years, but will delete your data sooner if you request its erasure. Certain business documentation (related to tax and legal requirements) must be kept for the statutory period of six years. We will not share your data with third parties unless legally required to do so.

Newsletter and level test subscribers

When you sign up for our newsletter we will ask you to provide your email and first name. We will use your first name to address the newsletter to you.

The contents of our newsletter are updates on our articles and activities that we think you’ll be interested in, news and information on the translation industry, and marketing.

When you sign up for our level test, you’ll be asked a series of questions. Your answers to these questions will be used solely for the purpose of assessing your level and advising you on which of our courses of study, if any, will be most suitable for you.

You are free to unsubscribe at any time, by clicking on the unsubscribe link in each email we send or by emailing us at info@translatorstudio.co.uk. We will keep the data you provide when you sign up for the newsletter or level test until you unsubscribe.

Sign-ups are managed through ActiveCampaign, which is certified with the EU-U.S. Privacy Shield. Your data will be shared with ActiveCampaign, to enable us to process your sign-up and send the communication to you. These data will therefore be subject to the ActiveCampaign privacy policy. We will not share your data with any other third parties.

Affiliates, partners and course trainees

The Translator’s Studio deletes most unrequested CVs on receipt. In the event that we keep your CV owing to a collaboration, because you have requested feedback on your CV or because you are doing one of our translation courses, we will delete your CV when you so request by email. We will not share your CV with third parties or use it for any purpose other than the one(s) for which it was collected.

In the event we have access to your invoicing and payment information, we will keep it for the statutory six years and will use it only for its intended purpose.

Social media

If you follow or connect with us on social media then we will have access to all public data on your profile. We will use this only to respond to requests you send us and to interact with you on the social media platform, e.g. to say thank you if you share our content. We will not use this data for direct marketing.

We do not take data from the social media website and so your data will be kept in accordance with the personal data policy of the platform in question. If you disconnect from us then we will not contact you further through the platform in question.

Translation memories

We will use any personal data held in translation memories solely for the purpose of translating your document and will not allow third parties to access it. We perform a yearly clean-up of our translation memories to remove any personal data they may contain.

Your rights regarding your personal data

You have the rights to: request access to your personal data; ask us to rectify it; ask us to erase it; ask us to limit processing as per the GDPR; ask us to hand it over to you; and object to processing except for the compelling legitimate reasons described in the GDPR. To exercise your rights, email info@translatorstudio.co.uk, including a photocopy of your identity document. In the event you should be dissatisfied with our handling of your data, you have the right to file a complaint with the Spanish supervisory authority: the AEPD.