The Translator’s Studio Privacy and Cookie Policy

This privacy and cookie policy explains how we process your personal data. It also explains how we use cookies.

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Website details

Owner of the website www.translatorstudio.co.uk: Gwenydd Jones.

Contact: info@translatorstudio.co.uk; +34 672 26 51 78; c/Miguel Delibes 4, Conil de la Frontera, 11140, Cádiz, Spain.

Data controllers: Gwenydd Jones and Lucy Williams.

General policy on personal data processing

We will endeavour to comply with the General Data Protection Regulation (GDPR) by processing your data lawfully, fairly and transparently. Below, you can read about the different scenarios in which we may process your data, how we process it, the reason why, possible recipients and how long we keep your data for.

Customers and people who contact us through our website/email

We will process your data to pursue our legitimate interests of dealing with your queries and requests, providing information, producing a quotation/making an offer and following up on it, performing our services and invoicing/charging.

We keep data on file for 10 years, but will delete your data sooner if you request its erasure. Certain business documentation (related to tax and legal requirements) must be kept for the statutory period of six years. We will not share your data with third parties unless legally required to do so.

Newsletter subscribers

When you sign up for our newsletter we will ask you to provide your email and first name. We will then email you our newsletter, no more than once a month. We will use your first name to address the newsletter to you.

The contents of our monthly newsletter are: updates on our articles and activities that we think you’ll be interested in, news and information on the translation industry, and marketing.

You are free to unsubscribe at any time, by clicking on the unsubscribe link in each newsletter or by emailing us at info@translatorstudio.co.uk. We will keep the data you provide when you sign up for the newsletter until you unsubscribe.

Newsletter sign-ups are managed by MailChimp. This platform belongs to The Rocket Science Group LLC, which is certified with the EU-U.S. Privacy Shield. Your data will be shared with MailChimp, to enable us to process your sign-up and send the newsletter to you. It will therefore be subject to the MailChimp privacy policy. We will not share your data with any other third parties.

Collaborators and course trainees

The Translator’s Studio deletes most unrequested CVs on receipt. In the event that we keep your CV owing to a collaboration, because you have requested feedback on your CV or because you are doing the Advanced Translation Course, we will delete your CV when you so request by email. We will not share your CV with third parties or use it for any purpose other than the one(s) for which it was collected.

In the event we have access to your invoicing and payment information, we will keep it for the statutory six years and will use it only for its intended purpose.

Social media

If you follow or connect with us on social media then we will have access to all public data on your profile. We will use this only to respond to requests you send us and to interact with you on the social media platform, e.g. to say thank you if you share our content. We will not use this data for direct marketing.

We do not take data from the social media website and so your data will be kept in accordance with the personal data policy of the platform in question. If you disconnect from us then we will not contact you further through the platform in question.

Translation memories

We will use any personal data held in translation memories solely for the purpose of translating your document and will allow third parties to access it. We perform a yearly clean-up of our translation memories to remove any personal data they may contain.

Your rights regarding your personal data

You have the rights to: request access to your personal data; ask us to rectify it; ask us to erase it; ask us to limit processing as per the GDPR; ask us to hand it over to you; and object to processing except for the compelling legitimate reasons described in the GDPR. To exercise your rights, email info@translatorstudio.co.uk, including a photocopy of your identity document. In the event you should be dissatisfied with our handling of your data, you have the right to file a complaint with the Spanish supervisory authority: the AEPD.

Cookies

This website uses own and third-party cookies to make browsing easier for you and to collect statistical data.

What are cookies?

Cookies are text files that are sent from a website and stored on the user’s browser; they record your activity on the website to make browsing easier for you and to collect statistical data.

What types of cookies does this website use?

Own cookies: sent to the user’s equipment from a domain managed by the publisher itself and from which the service requested by the user is provided.

Third-party cookies: sent to the user’s equipment from a domain that is not managed by the publisher, but instead by another entity that handles the data obtained through the cookies.

Technical cookies: needed to browse our website and for it to work properly. They make it possible to use the different options and services it offers.

Personalisation cookies: allow the user to access our service with certain pre-defined, general characteristics, in accordance with a series of criteria on the user’s terminal.

Analytics cookies: allow us to count users and obtain statistical analyses of how they use our website, in order to introduce improvements to our product and service range.

Session cookies: designed to gather and store data while you are using our website.

Persistent cookies: store data on the terminal and can be accessed and handled for a specific period of time (from several minutes to several years).

Who uses and has access to the information held on the cookies we install?

Only the owner of this website and companies that provide us with website maintenance and analysis services use and have access to its cookies. Third parties that have stored cookies on your computer will have access to them.

Consent

By continuing to browse this website you consent to the use of the cookies listed above.

How do I allow, block or delete cookies?

Most browsers accept cookie use automatically, but you can allow, block or delete cookies installed on your equipment by configuring the options inside your Internet browser. If you block them, it is possible that certain services that need to use them will not be available to you.

Visit the links given below to learn how to do this:

Internet Explorer

Google Chrome

Mozilla Firefox

iOS (Safari)

Cookies Flash

Opera

Android

You may also like to visit the website Your Online Choices where, further to finding useful information, you can configure your preferences regarding third-party advertising cookies.

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Copyright ©2018 Gwenydd Jones and Lucy Williams, all rights reserved.

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